MAINTENANCE OF METAL PRODUCTS
General instructions for metal products maintenance
Surface of chrome plated products and products made of corrosion resistant steel need to be cleaned regularly. Bathroom accessories should be cleaned by hot water and washing-up liquid (detergent) and after that burnished by a soft cloth and wiped dry. The best option for removing more pollution, e.g. calcium deposits, is to use a vinegar solution. Let the solution act for 15 – 20 minutes. After application, it is necessary to wash the product with clean water. For products made of corrosion resistant steel, it is necessary to use liquids with no chlorine, e.g. window glass cleaner.
Ceramic and glass accessories should be cleaned similarly as metal parts. Do not use above mentioned detergents and never you a dishwasher.
For the maintenance of metal, glass and ceramic accessories, simply use the wipes that can be ordered under the following product numbers: RP 1005, RP 1005 SET, RP 1006 and RP 1006 SET. These wipes are great helpers in the home. They are ideal for cleaning a wide variety of surfaces and thanks to their high quality, they ensure perfect results every time you use them, without the use of chemicals!
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Products can get damaged in case of:
a) using bleaching agents or disinfectants. Especially if they contain chlorine compounds (hypochlorite, chlorate, etc.). Those detergents do not have to be used directly on products. The product may also get damaged in badly aired rooms where water condensates with an admixture of chlorine (pools, whirpool bath, etc.).
b) calcium deposits impact. Thick layers of calcium deposits which are damp, increase the risk of damage and corrosion.
c) using alkaline or highly concentrated acid detergents and detergents containing strong oxidants (fungicides and bleaching detergents). These detergents do not have to be used directly on products. In partially aired rooms it is appropriate to avoid using these – vaporized chlorine solutions can condensate on a surface and thus damage it. If there is a need to use these disinfectant detergents, it is necessary to ensure airing the room and cleaned surfaces should be immediately well washed.
d) using agents of construction chemistry determined for cleaning, e.g. cleaning pavement from construction material – these are highly corrosion aggressive.
e) using liquid or cream scouring powders containing abrasive elements! It is necessary to avoid any of the coarse detergents because they can cause scratches. Steel wool must not be used on any account because it releases iron particles that damage the surface.
f) using immersion baths for cleaning silver! They contain strong acids and chlorides and they are improper for cleaning chrome plated products or products made of corrosion resistant steel.
g) cleaning surfaces with detergents whereas the composition of detergent which could damage the upper layer is not known. Table salt is also harmful.
Using improper detergents or doing a wrong maintenance can lead to damaging a product through the consumer’s fault and any complaints cannot be accepted.
Warranty
Warranty and statutory rights
We provide an extended 10-year commercial warranty on the functionality of the product.
The surface finish is covered by a 2-year warranty.
The 10-year warranty does not apply to dispenser pumps, toilet brush bristles, brush handles and caps, or ceramic and glass containers. These parts are covered by the consumer’s statutory rights in relation to defective goods.
The commercial warranty does not affect the consumer’s statutory rights.
GPSR
Producer information.
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